Cultural Competence 6: Advanced Strategies for Cultural Mediation

SKU#: 32 Cultural Competence 6
Special Price $40.00 Regular Price $50.00
In stock

Practical strategies for managing cultural misunderstandings during the interpreted encounter.

Course length:  1.5 hours  

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused. 

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • Certification Commission for Healthcare Interpreters (CCHI): 1.5 CCHI CE hours
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Analyze effective and ineffective strategies for performing cultural mediation based on alerting all parties to cultural misunderstandings without explaining the cultural issues yourself.
  • List, evaluate and act out three strategies for performing effective cultural mediation that supports communicative autonomy.

What you will get:

  • Your video instructor: Daniel Sanchez
  • 10 interactive exercises, including a role play in 9 language pairs, 5 audio stories, a two-part film of an interpreter performing cultural mediation, an interpreting self-assessment and practice of cultural mediation scripts
  • A simple breakdown of three things to avoid in cultural mediation (speaking for someone, stereotyping and personalizing)
  • An analysis of where cultural mediation breaks down—or goes well—based on communicative autonomy 
  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
  • Course completion certificate

How this lesson will improve your practice:

You will:

  • Know exactly how to perform effective cultural mediation.
  • Better understand the meaning of cultural mediation.
  • Avoid intrusive over-involvement.
  • Know how to describe a cultural misunderstanding without explaining it (or taking away anyone’s voice).
  • Become an advocate for communicative autonomy!
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