Cultural Competence 5: Cultural Mediation for Interpreters

SKU#: 35 Cultural Competence 5
Special Price $40.00 Regular Price $50.00
In stock

A crystal-clear introduction to a complex challenge: how interpreters can perform cultural mediation that is both sensitive and respectful—and supports communicative autonomy.

Course length:  1.5 hours  

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused. 

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • Certification Commission for Healthcare Interpreters (CCHI): 1.5 CCHI CE hours
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Define culture, cultural competence and cultural responsiveness.
  • Make a decision about if and when to perform cultural mediation based on the three criteria of safety, communicative autonomy and clear communication.

What you will get:

  • Your video instructor: Daniel Sanchez
  • 9 interactive exercises, including a role play in 9 language pairs, a self-assessment for that role play and 5 scenarios to help interpreters decide whether or not to perform cultural mediation.
  • Practical advice about what to do when cultural misunderstandings arise.
  • A helpful overview of “culturally responsive” mediation
  • Clear guidance on how to avoid cultural incompetence as an interpreter.
  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
  • Course completion certificate

 How this lesson will improve your practice:

You will:

  • Know how to perform culturally responsive cultural mediation.
  • Find it much easier to decide if, and when, you should perform cultural mediation.
  • See how you, as an interpreter, can perform cultural mediation and still support communicative autonomy.
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