Cultural Competence 2: When Should Interpreters Intervene?

Course length:  1.5 hours  

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused. 

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.

CEUs:

• Certification Commission for Healthcare Interpreters (CCHI): 1.5 CCHI CE hours
• Maryland Court Interpreter Program: 1.5 CE credits
• Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

• Apply four decision-making criteria to assess whether or not to intervene based on potential consequences for end users.
• Use the CHIA ethical decision-making guidelines to help you decide whether or not to intervene during an interpreted session.

What you will get:

• Your video instructor: Madap Sharma, MA
• 9 interactive exercises, including one based on an ethical decision-making protocol, 5 audio stories and a role play in 9 language pairs
• Practical knowledge to help interpreters make quick, effective decisions about whether or not to intervene
• A clear understanding of potential consequences when you intervene
• Tools to make decisions about whether or not to interrupt the encounter
• Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
• Course completion certificate

 How this lesson will improve your practice:

You will:

• Have a deeper understanding of whether or not you should interrupt the session when communication breaks down and why that decision matters.
• Have clear and simple steps to follow to help you make the decision.
• Know how to assess a complicated situation quickly.
• Forever remember the important advice: “When in doubt—stay out!”