How to Be a Professional Interpreter

SKU#: 43 Professional
Special Price $50.00 Regular Price $60.00
In stock

A start-up toolkit for any interpreter who wants to establish a professional career or enhance their professionalism.

Course length:  2 hours  

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused. 

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • Certification Commission for Healthcare Interpreters (CCHI): 2 CCHI CE hours
  • Maryland Court Interpreter Program: 2 CE credits
  • Ontario Council on Community Interpreting: 2 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Define professional identity and know how to conduct yourself as a professional interpreter.
  • Create a professional development plan for interpreters that includes items for your professional toolkit; areas to improve; and professional goals.

What you will get:

  • Your video instructor: Marjory A. Bancroft, MA
  • 10 interactive exercises, including a role play in 9 language pairs and self-assessment of the interpreter’s performance
  • An interpreter “business toolkit”
  • A strategy to assess specific areas to improve the interpreter’s professionalism
  • A two-part film showing a medical interpreter speaking privately to a doctor
  • A written plan for professional development
  • Practice in a three-step model for saying no to requests that violate professional boundaries or conduct
  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
  • Course completion certificate

How this lesson will improve your practice:

You will:

  • Know exactly how to conduct yourself in the field so that you act—and appear—as a true professional.
  • Be able to set benchmarks to enhance your professionalism.
  • Develop a sense of professional identity and know why it matters.
  • Have a written plan for professional development.
  • Be able to say “no” to inappropriate requests with professional skill.
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