How to Conduct an Interpreted Encounter

SKU#: 19 Encounter
Special Price $0.00 Regular Price $50.00
In stock


An overview of the three stages and seven steps in the interpreted encounter to guide the professional conduct of interpreters.

Course length:  1.5 hours 

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused.

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • The Registry of Interpreters for the Deaf: 0.15 RID CEUs*
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Describe the three stages and seven steps of a typical interpreted encounter in healthcare and community settings.
  • Analyze professional and unprofessional conduct in each of the seven steps of the interpreted encounter.

What you will get:

  • Your video instructor:  Omari Jeremiah, MA
  • A step-by-step analysis of the interpreted encounter
  • 9 interactive exercises, including a review of the seven steps of the interpreted encounter
  • 1 role play exercise (English only: briefing practice)
  • 6 audio sample interpreter introductions to assess
  • 2 video samples of interpreters at work
  • Clear guidance and examples on briefings, introductions and debriefing
  • Post-encounter analysis guidelines
  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
  • Course completion certificate

How this lesson will improve your practice:

You will:

  • Know how to engage in pre-assignment preparation.
  • Be prepared to conduct a briefing (a pre-session/pre-encounter).
  • Understand the difference between intervening and mediation.
  • Be able to conduct an effective debriefing.
  • Have tools to analyze your performance after an assignment.

*Please note that there is an additional $20 processing fee, per program, for RID CEUs.

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